The Case for Chief Information Officer

The Chief Information Officer, also known as CIO, is the corporate executive in charge of information technology (IT) strategy and implementation.


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What a Chief Information Officer Does

According to McKinsey, The Chief Information Officer is typically more responsible for technologies supporting and facilitating information and knowledge management within a company than with those driving product strategy.

The Chief Information Officer, according to TechRepublic, does the following:

  • Serves as the company’s top technology infrastructure manager
  • Runs the organization’s internal IT operations
  • Works to streamline business processes with technology
  • Focuses on internal customers (users and business units)
  • Collaborates and manages vendors that supply infrastructure solutions
  • Aligns the company’s IT infrastructure with business priorities
  • Develops strategies to increase the company’s profitability
  • Has to be a skilled and organized manager to be successful

Why do you need a Chief Information Officer?

Forbes Insights research has found that as digital technologies transform business as we know it, “the role of the chief information officer (CIO) is also transforming and increasing in importance.” If you stop to think about it, the amount of digital transformation that CIOs are wrangling is stunning.

“Digital transformation is changing every corner of business, from how companies source parts to how they deal with customers. Each change, both large and small, creates a demand for technology expertise and leadership. 
It’s no surprise that technology is driving change within the CIO role. What is surprising is that CIOs don’t cite just one or two factors driving these changes; they point to several. Beyond technology in customer relationships, CIOs also say the use of big data and analytics, as well as more technology in the supply chain, are major influences.” — Forbes Insights